Maslow’s Hierarchy & The Psychology of Customer Loyalty Programs
Reblogged by Keith Dickinson from Retail Customer Experience http://tinyurl.com/lcb784b Maslow’s hierarchy of needs and the psychology of loyalty programs Aug. 4, 2014 | by Bryan Pearson A number of weeks ago I had the opportunity to attend the World of Business Innovation summit in New York. The quality of speakers was outstanding, but…