Maslow’s Hierarchy & The Psychology of Customer Loyalty Programs

Reblogged by Keith Dickinson from  Retail Customer Experience http://tinyurl.com/lcb784b   Maslow’s hierarchy of needs and the psychology of loyalty programs       Aug. 4, 2014 | by Bryan Pearson A number of weeks ago I had the opportunity to attend the World of Business Innovation summit in New York. The quality of speakers was outstanding, but…