More Than a Feeling! How to Inspire True Customer Loyalty.

reblogged by Keith Dickinson That Old-Time Customer Loyalty Feeling  by Don Peppers June 26, 2014  We can easily define customer loyalty as a metric of success, but sometimes it makes more sense to think of it as a feeling. At a 2011 business conference Jason Sadler, founder of iwearyourshirt.com and a highly creative marketer, related an anecdote about how Best…